Privacy & Cookie Policy
Last Updated: 02/25/2025
1. Introduction
At Shatten LLC, your privacy is our priority. We are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.
2. Information We Collect
Personal Information:
We collect personal details you provide, including your name, email, phone number, and physical address when you fill out forms, request services, subscribe to newsletters, or opt into SMS communications.
Non-Personal Information:
Non-identifiable data such as browser type, IP address, and pages visited are gathered via cookies and similar tracking technologies to improve our website and user experience.
3. Cookies and Tracking Technologies
Shatten LLC utilizes cookies to enhance your browsing experience, understand site usage, and tailor interactions.
We also use Google Analytics to track website traffic and analyze visitor behavior. Additionally, Google Ads and ad pixels help us refine our advertising strategies and measure effectiveness.
4. How We Use Your Information
We may use your information for the following purposes:
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To provide and manage our renovation and remodeling services.
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To communicate with you regarding service updates, inquiries, and customer support.
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To personalize and improve our website based on user behavior.
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To send SMS reminders and promotional offers if you have opted in.
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For marketing campaigns, subject to your consent.
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To comply with legal requirements and resolve disputes.
5. SMS Communication and Consent
By providing your phone number and opting in, you consent to receive SMS updates from Shatten LLC, including appointment reminders, promotions, and relevant notifications.
Your Rights:
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Opt out anytime by replying “STOP” to any SMS or by contacting us directly.
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Standard message and data rates may apply; please check with your mobile carrier.
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We do not share your phone number with third parties for marketing without your explicit consent.
6. Sharing Your Information
Shatten LLC does not sell or trade your personal information. Information may be shared with:
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Trusted service providers who assist in operating our website and delivering services, under strict confidentiality agreements.
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Legal authorities when required to comply with legal obligations or to protect our rights.
7. Data Security
We implement industry-standard security measures to protect your data. Despite these efforts, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute protection.
8. Third-Party Links
Our website may contain links to third-party websites. Shatten LLC is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Consent and Updates to This Policy
By using our website, you consent to the terms outlined in this Privacy Policy, including SMS communications if opted in.
We reserve the right to modify this policy. Updates will be posted on this page, and continued use of our site indicates acceptance of the revised terms.
10. Contact Us
For any questions regarding this Privacy Policy or our data handling practices, please contact us:
Shatten LLC
Phone: 253-201-4574
Email: info@shattenllc.com
Website: https://shattenllc.com